Senior Vice President
Cyber / E&O Practice
Florence focuses on creating cyber and E&O risk management programs for companies in a wide array of industries. She works with clients to understand their business goals, then assesses and develops programs or alternative risk transfer solutions that match their risk management objectives. Her expertise lies in identifying exposures, program design, contract language, negotiation and claims advocacy to ensure her consultancy reflects her clients’ unique exposures.
Florence has spoken at many industrywide events, including RIMS chapter engagements, legal continuing education classes, HB Litigation’s NetDiligence, Advisen and Business Insurance conferences. She has also been interviewed and quoted in a variety of trade publications, including Business Insurance and Property Casualty 360° and was selected as one of the Business Insurance 2015 Women to Watch. She was also selected to serve as an Advisory Board member for both Business Insurance’s Cyber Risk summit and Advisen’s Cyber Risk Insights Conference.
Florence has over fifteen years of experience in the insurance industry as a Cyber and Commercial E&O specialist. Prior to joining JLT, Florence was the Head of the U.S. Global Technology and Privacy Practice for Lockton Companies, as well as the National Practice Leader for Aon’s Professional Risk Solutions Group for two years prior to that.
Florence obtained a Bachelor of Arts degree from the University of Michigan in Ann Arbor, a Juris Doctor degree from the University of Denver.